Terms and Conditions
OVERVIEW
Flaming Koala Loves to keep a simple straight mind on stuff so when you see “yours” this means yous fantastic blokes and sheila out there but “we or the company name is us Flaming Koala we also say “us” or “our” for ether you or us please be aware that this is a legal binding agreement between you the customer and us Flaming Koala Hot Sauce.
By visiting/ ordering/ purchasing anything of flaming koalas hot sauce in our store you agree and fully aware of the terms and conditions and there for legally responsible for anything after and ordering of our products.
INDEX
- Shipping and Payments
- Finalising Orders
- Cookies and Sensitive information • Disclaimer
- Privacy Policy
- Online Condition
- General
- Tool And Third Party
- Pricing / Errors / Inaccurate And Omission • Feedback / Submission / Comments From Users
- Accountability
- Contact
TERMS AND CONDITIONS
SHIPPING AND PAYMENTS
At Flaming Koala our main means of transport is Australia post but we also will offer other courier’s if need be, this includes but not limited UPS, DHS, FED EX, STAR TRACK. We offer fast, cheap and affordable options for shipment please note ALL EXPRESS options will be sent asap and all others will be ship on our 3 days MONDAY, WEDNESDAY, FRIDAY mailing days. Please assure we are committed to helping our customers needs and if you require any special delivery needs we will help (PLEASE NOTE THIS MAY INCUR EXTRA COST)
We try to insure that all orders will be on time but as soon as it leaves OUR hands its out of OUR control and not accountable nor responsible in anyway shape or form of LATE or MISS PLACE ITEMS, BROKEN or DAMAGE ITEM, ANYTHING YOU MAY or MAY NOT INCUR THU TRANSPORT.
we do however insure item is fully package & cared for by using extra bubble wrap snug fit boxes (less movement) before transportation.
PLEASE if any concern or issues arise before purchasing about delivery or postage fees contact us as soon as possible, its easy to chat before purchasing about a problem then afterwards
All orders place will have tracking and email confirmation sent to your email, If any other reason or concerns you may face please contact be4 purchasing.
You can pay using bank card, credit card, cheque, afterpay, zippay, or any other major bank.
We try our best to support your needs but please note we are not liable for any errors or miss placement upon purchasing such as third parties.
Third parties include banks, pay as you go or any other means of purchasing beyond our control
Afterpay terms and conditions:
https://www.afterpay.com/en-AU/terms-of-service
Zip pay terms and conditions:
https://zippay.com.au/terms-conditions/
zip co terms and conditions:
https://zip.co/terms
please note your own bank account or financial institution terms and conditions as we do not control nor monitor them and by using any payment methods will be at your own risk for miss spelling information, errors of your doing or anything out of our own hands as we are not liable and you acknowledge you are fully liable for it.
FINALISING ORDERS
When upon finalising orders with us we will use a automated recording and receipt system that will keep hold of your information, and verify proof of purchase and a wide array of other important things needed to insure you get your product your hard earning paid for and will be responsible for sending your receipt via email to you, these such processes are essential for us and you, this will include but not limited, yours and our address, phone number, best contact, your name in or business name or both, product information, price, GST.
We can at anytime cancel, Pause, Refuse or Reject payment that has defaulted, suspicious or any other reasons of concern, You agree to acknowledge everything mention above & hold full action.
Please go to our privacy policy/disclaimer.
RETURN
We do not offer returns on a wide range of reasons except a very few exemptions, if your sauce is sent and past expiry date, damage prior to shipment or any other means of flaming koalas doing.
We can not refund if change of mind, damage in transit due to poor handling, or any other means of wrong doing out of our control .
Each bottle of sauce as recommendations on how to safely store and our contacts on the bottle if you need to communicate any further problems you may face.
If your unsatisfied of the quality of the sauce we may offer store credit appond review.
We also would assure we at flaming koala take pride and quality, packaging to highest standards to assure unbeatable taste and service.
COOKIES AND SENSITIVE INFORMATION
We collect personal information that is used though checkout and create accounts with flaming Koala, Thus all sensitive and personal information collected by flaming koala is protected and stored in a safe and respectful manner.
You may and are fully entitled to refuse cookies that our site may have further more put alerts, Block them at your full exertion. Just keep in reason these cookies only play part to better, improve your experience, If you decide to block the cookies you may inhibit some functions to work properly.
DISCLAIMER
FLAMING KOALA HOT SAUCE is trademark and which owns all rights to logo, names, artwork and images associated on the website. That includes but not limited to:
Koala logo
Business motto
Company name
Sauce names
Every bottle contains STRONG warning labels to protect you our consumer and us the manufacturer to ensure you know exactly what your consuming, This includes allergens, heat scales (1st for daily consumer 2nd for beginners) warning hot label, quality seals, batch numbers, expiry and other safety measures for the consumer.
We strongly encourage the consumer to read the ingredients before buying as we used rare and wide range of super hot peppers to the mildest.
- WE DO NOT guarantee, represent, warrant or there for promise that your use of any of our services will be uninterrupted, timely, secured, error free or thrown off by other means that therefore out of our hands e.g. post, etc.
- WE can not and will not warrant any results that results that may be collected from any use of the service will be reliable, accurate or miss read from customer to customer.
- We may remove poor selling or outdated products or services time to time immediately and unannounced and at anytime including cancellation, removing, reintroduction, limiting. YOU fully acknowledge this MAY happen and fully aware that WE DO NOT need to give you any notice to the above
- YOU fully and solely agree that any inability to use our services, products are at your own All products and services time to time have “AS IS” and “AS AVAILABLE” for your sole convenience this does without any representation, warranties or any kind of condition what so ever including all implied merchants ability, quality, purpose for a particular fitness, durability, titles and or non infringements be warranted or condition
- AS STATED ABOVE Flaming Koala Hot Sauce strife to make some of the hottest sauce and as above we include “18+” , “warning hot” and is a direct warning of 18 years and over “ONLY” to consume that certain product, at any stage YOU decide at YOUR SOLE discretion to give the product to under 18 years you take full liability for any loss, injury, damages, claims, indirect or any direct, punitive, special, consequential or incidental damages of any shape or kind. Further more including but not Limited with lost of any revenue, profits, data sharing, savings, cost of replacement’s of any kind or anything that may fall similar damages. Weather you over 18 year old consume the product still solely agree the above implies to you further more anyone in the chain of flaming koala hot sauce, employee, offices, contractors, suppliers, service providers or licenses, owners, affiliates be at anytime liable for your choices including above in part E Flaming Koala Hot Sauce have no part In any negligence, contract, strict liability or otherwise any of the product, services your using arises or other claims related in anyway shape or form to your use of any product’s or service’s we provide including but not Limited to any or all loss and damages of any kind shape or form, any errors, omissions of any content incurred as a result of any use of the service including post’s made available via the service or public, transmitted.
- WE follow strict government guidelines in our state Queensland Australia therefore may be slightly different from state to state or country to country including territory islands etc. As they DO NOT jurist exclusion or limitation of liability for consequential or incidental damages, such states our shell be limited by the maximum extent permitted by the law. MORE INFO: www.business.qld.giv.au
PRIVACY POLICY
WE need to obtain personal and non-personal identification/ documentation for orders this includes: (Your name)(address)(personal number/s) and (any other related identifications you consider personal). WE will and ONLY will use your personal identification /non-personal identification for processing orders for delivery.
YOU have full rights to access, modify, correct or delete any personal information we may have collected.
WE will never communicate, freely or not our customers personal/ non-personal identification to third parties and have full responsibility to do our best in keeping it at the highest standards of protection.
CHANGES OF/TO THE POLICY
WE have full rights without notice to update this privacy policy at anytime. When we update, alter or remove anything WE will have a ‘revised number’ e.g 1.01 plus ‘date of change’ e.g. “revise 1.01 1/02/22″ to show of any changes that may or may not been made WE strongly recommend and revisiting this page time to time to safe guard yourself and us for any problems that you may face in the future,
YOUR RIGHTFULLY ACCEPTING TO THESE TERMS
By using our site you fully agree to this privacy policy and all terms related to FLAMING KOALA HOT SAUCE website or other sites respectfully of OUR’S. Your continuous use of our site will be deemed YOUR acceptance to any changes to the policy. If you do not agree or accept any of these terms, privacy policy or legal documentation we have please do not use our site.
ONLINE CONDITIONS
Much a like to what we got in (shipping and payments)(finalising) and(orders) Just a quick few on our online condition to accompany them.
When upon purchasing any product from www.flamingkoalahotsauce.com YOU legally responsible of any information you provided and accept all information is current and correct including age, name, address and or related information needed upon purchasing YOUR at no stage what so ever allowed to use our products for any illegal, personal gains This product we provide is for enjoyment and not intended for malicious purposes WE are not responsible for any harm and damages due to your intentions, You legally agree to take all actions.
General terms
WE reserve the right at anytime to refuse service for any reason. As stated in the overview you legally agree that you wont duplicate, sell, resell, reproduce, exploit any of our products, images, terms or anything on theflamingkoala.com.au without prior communication or sign acceptance from us you also agree all information provided to us is true and current and not misleading in anyway shape or form.
Information on The Flaming Koala we provide images, nutritional information on our product tho we do the utmost to keep all nutrition, photo, pricing up to date in current But we are not responsible for any errors that the website may occur and should be view as general in nature only
And not relied upon and any decision when making or ordering our products or viewing of website
Photos of products may differ from actual product you receive and are only for your convenience (visual purposes) only.
Images on this website belong solely to Flaming Koala Hot Sauce and you acknowledge and accept that you wont use any images, information provided to you for any misleading, unlawful or copyright purposes WE withhold any rights to anyone that may breach these terms and may prosecute accordingly.
TOOL’S AND THIRD-PARTY
WE use tools to better improve your experience on our site these tools may come from but not limited to payment such as, afterpay, zippay, banking information that is enclose in our (payment and shipping) and (privacy policy) disclosure.
WE also use and collect your information that we disclose in (payment and shipping) (privacy policy) and (Disclaimer). We only hold your information for your and our assistance, we will never use, mislead, sell or disclose any of your information, WE may time to time email offers with discount codes, this tool is to better your experience and can op out anytime. Other tools can and not limited on this site are, calculators, shopping carts, banking, cookies and others to better your experience and you agree and acknowledge of this we also provide third-party assistance that we do not monitor, Care, Take responsibility of any or all loss that may or may not occur. These such third party features are unitary at your own risk and discretion as we are not liable for anything you may committed though such third party.
PRICING/ ERRORS/ INACCURATE AND OMISSIONS
On this site WE have our price’s in $ (AUD) Australian dollar in it includes GST as stated on the product this price does not include discount codes or shipping cost and these cost are added at checkout upon payment. Errors, inaccurate information does incur time to time in most everyday life we do our utmost care to ensure all items, Images, Pricing, Wording or Any other experience on our site. With that in mind we do not monitor, control, endorse or sponsor.
We reserve the right to correct any errors, inaccurate or omissions and to change or update information or cancel orders if any information in the service or any related website is inaccurate at anytime without notice (including pending or submitted orders)
We take no obligation to update, clarify or amend information in the service or any related site including but not Limited pricing information, except as required by law, update or refresh dates or any other related website.
FEEDBACK / SUBMISSIONS / COMMENTS FROM USERS
we all like to have a yonder and Flaming Koala loves feedback Just keep in mine keep it kid friendly in the comments.
If you Request, sender, submit any contest entries, ideas, suggestions, proposals, plans or any other material weather it is online, email, postage or other (collective comments) we may utilise any information you may have sent at anytime by edit, copy, publish, distribute, translate and otherwise. You acknowledge and agree that we are not obliged to maintain any comments in confidence, pay compensation or respond to any comments, we may or may not have no obligation to monitor, edit or remove content that we determine Defamatory, porno graphic, offensive, unlawful, obscene or otherwise breaches or violates any intellectual property from other party or there terms and conditions.
You agree that your comments will not breach any trademark, copyright, proprietary or personal rights, privacy from us or third parties, further more your comments wont contain unlawful, computer viruses or malware that could disturb other customers further more wont contain abusive or obscene material that anyway obstruct or affect any operation of the service or any websites that may be related.
We will take no responsibility to any comments you or third-parties made and you take full liability, responsibility and obligation for your comments that are posted further more you solely take full responsibility to insure you are not using a false email, misleading us or third parties in any way shape or form, pretend to be someone besides yourself, as you agree you solely liable on the accuracy of your comment.
ACCOUNTABILITY
You agree that your fully accountable for any breaches of these terms and conditions and therefore hold Flaming Koala Hot Sauce harmless of any claims or demands including but not Limited to any reasonable attorney’s fees made by any third parties or violation of any rights or law of a third party Including documents they incorporate by reference.
Furthermore in the unlikely event that our terms and conditions fall and are deemed to be 1) unlaw 2) unenforceable or 3) voided by your state or territory (including overseas orders) we will nonetheless be a provision to the fullest extant permitted enforceable by law, including the unenforceable part served in validity of any other remaining part of the provisions.
CONTACT AND LAW
LAW
- QUEENSLAND FOOD AND SAFETY LEGISLATION • FOOD ACT 2006
- THE FOOD REGULATIONS 2006
- THE FOOD PRODUCTION (SAFETY) ACT 2000 • THE FOOD PRODUCTION (SAFETY)
REGULATIONS 2014
We love a yarn and by all means shoot us a message if your the same
Email: mjames452@gmail.com
Mob: 0414 665 239 (9am-12pm) ASDT
Address: Parkinson Brisbane Queensland Australia 4115